Water in Japan

Drinking from the Tap: Tokyo’s High-Quality Water Supply

Culture

The Tokyo Waterworks employs leading-edge technology and upholds the highest standards to ensure clean, safe, and delicious tap water for the city’s residents.

Safe and Tasty

The Tokyo Waterworks proudly points to its experience and use of leading technologies as proof that it is one of the world’s leading treatment facilities. The water utility is continually on the lookout for ways to improve its operation, though, and to provide customers with safer, better-tasting water.

To accomplish this it has set along with government standards eight quality benchmarks that are aimed at eliminating substances that can cause an unpleasant odor or taste. It has two main culprits in mind: microbes and chlorination.

Japanese law requires the chlorination of drinking water to suppress the growth of bacteria and other microorganisms. It stipulates, however, that residual chlorine levels must be between 1.0 and 0.1 milligrams per liter by the time water reaches taps. While this is a narrow window, the Tokyo Waterworks has gone a step further by setting 0.4 milligrams as the upper limit for residual chlorine in water from its plants—a level it says renders the chemical undetectable to customers. Hashimoto describes the challenge in achieving this target: “After water leaves the treatment plant the concentration of residual chlorine steadily declines. Temperature and other variables can affect the rate at which this occurs, and it takes a lot of conscious effort to keep levels within the set parameters.”

In general, water utilities compensate for the decline in residual chlorine by adding larger quantities of the chemical prior to releasing water. However, this can cause the tap water of customers near treatment plants to have an unpleasant smell and taste. The Tokyo Waterworks combats this by carefully monitoring chlorine levels prior to releasing water and during transport, adding chlorine at pumping stations as conditions require. The result of these efforts is that consumers can enjoy delicious and odor-free water regardless of where they live in Tokyo. In 2015 the waterworks boasted an 89% ratio in achieving its 0.4-milligram target.

Along with its technical know-how, the Tokyo Waterworks takes other steps to ensure Tokyoites have access to top-quality tap water, including preserving and managing forests around water sources. Considering these extensive measures, the waterworks is still able to provide water service at a startlingly low price. In 2014 the average rate for tap water was a mere ¥0.2 per liter, far below the ¥100 or more that vending machines generally charge for a 500-milliliter bottle of mineral water.

A row of pumps at the Misono plant. Similar pumping stations are located at strategic points to keep water pressure at a constant level throughout the metropolitan area.

Tasting the Difference

Unfortunately, the stigma that water from faucets is unsafe and unpalatable persists. However, the Japan Water Works Association says local water utilities around the country are ramping up efforts to rectify this situation. These include offering bottled versions of tap water and holding events to educate the public.

As these efforts progress and begin to bear fruit, the JWWA hopes that residents and travelers will forego bottles and enjoy clean, delicious water straight from the tap.

Tokyo offers bottles of tap water that show the treatment plant they come from.

(Originally written in Japanese by Masuda Miki and published on October 28, 2016. Photos by Miwa Noriaki.)

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waterworks Tokyo Metropolitan Government water public utility

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