Reshaping the Japanese Workplace: Can “Work-Style Reform” Succeed?

Japan’s New Labor Laws and the Need to Shift from a Culture of Excessive Working Hours

Work Society Economy

The Diet has voted to approve the government’s plans to reform the way people work in Japan. But will the new legislation really have the desired effect, or is there a risk that some of the new rules may end up making matters worse?

Why Working Hours Increase During a Recession

Regarding the need to support more diverse and flexible work-styles, a new work style system has been introduced for high-level professionals in specific specialized fields. The system applies to workers in certain clearly defined fields requiring a high level of specialized knowledge, who earn at least ¥10.75 million a year. With the consent of the individual employee and following approval by a committee, these workers may be exempted from restrictions on working hours, holidays, and additional pay for late-night work, while ensuring that measures remain in place to protect employee health.

It seems that there is a strong belief among employers that performance-based pay rather than paying by the number of hours worked will improve productivity by providing an incentive for workers to produce better results. On the other hand, many workers are opposed to the new system, claiming that it will lead to overwork.

Do working hours change when a worker becomes exempted from overtime regulations? In a 2012 study I carried out together with Professor Yamamoto Isamu of Keiō University, we used panel data that tracked the same individual over a prolonged period. We analyzed the impact on working hours when a worker who was previously subject to working hour regulations moved to the current discretionary labor system or promoted to managers or supervisors who are not to subject to time regulation.

Using econometric methods, we matched workers as much as possible with two groups: those for whom overtime regulations applied and those not subject to strict time supervision. Our results revealed a statistically insignificant difference between the average working hours for the two groups. But when we limited our focus to the period of global financial crisis in 2008, we found that the working hours of the exempted group became longer than those subject to overtime regulations.

Our interpretation of this data was that when the economy slows down, companies that want to save overtime payments tend to assign work to employees who are not subject to overtime regulations . When the economy was dominated by secondary industry, production tended to slow down and working hours got shorter when the economy was doing badly. But today, when the tertiary sector dominates the economy, there is a tendency for the working hours of incumbent employees to get longer during recessions, as clearly shown by a 2015 research paper I wrote with Genda Yuji and Ohta Souichi.

Performance-Based Pay: Proper Incentives Are the Key

In today’s world, there is a lot of work that needs to be done even during an economic downturn, and there is a tendency for firms to assign jobs to a limited number of exempted workers during a slump. If more relaxed monitoring of hours is to be considered in the future, due care should be taken to consider carefully how widely these new standards should be applied.

As one of a range of diverse options, a work-style that allows greater freedom and does not restrict employees to a single workplace or particular hours certainly has the advantage of improving workers’ welfare. I do not deny the benefits that a greater choice of working styles can bring. But it is important to note when introducing these more flexible, apparently freer working styles, that setting up incentives by employers may result in productivity falling rather than improving, if it is not done correctly.

Extrinsic motivations from performance-based pay that evaluates results rather than process can function well in jobs where the quality and volume of work can be easily observed, and in which using the same methods will predictably produce the same results. But studies in psychology and behavioral economics suggest that in the case of highly skilled and unpredictable jobs, the same approach can often lead to results that are the opposite of those intended. For workers in professions that require creativity and novelty, it is essential to provide an environment that tolerates failure. In these cases, intrinsic incentives are essential.

The Danger of Encouraging Work on the Side

The fourth point concerns promotion of side business. As part of the recent work-style reforms, the Japanese government is encouraging people to earn supplementary income. In the past, many Japanese firms prohibited workers to take secondary jobs, but, with “cloud workers” increasing around the world, it  has become difficult to continue the practice. But as the governor of the Bank of Japan said in a press conference in June 2018, “the deflationary mindset that presided from 1998 to 2013 still remains.” Despite the severe labor shortage in Japan as the effects of a declining population combine with a recovering economy, upward rigidity in wages still remains.

But encouraging secondary work while wages remain stagnant is risky for two reasons. First, it could easily discourage efforts to correct the culture of long working hours.  Second, labor supply increase caused by more people taking secondary jobs might also act as further downward pressure on wages. Implementing policies in the wrong order can lead to unexpected consequences. Encouraging secondary work while the new provisions for correcting the culture of long working hours are not fully in place is particularly risky. It is vital to be careful about the order in which these two new policies are put into effect.

next: Improving Productivity: The Need to Reexamine Employee Training

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